Frequently Asked Questions
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How much does it cost to send an SMS?
Below are the rates for Sms/Units (The more units bought the lower the rate)
| Units |
Rate |
| 1 - 50,000 |
0.4/SMS |
| 50,001 - 100,000 |
0.35/SMS |
| 100,001 - 1,000,000 |
0.25/SMS |
| 1,000,001 - 5,000,000 |
0.22/SMS |
| 5,000,001 - 10,000,000 |
0.21/SMS |
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How do I buy SMS credits?
After logging into your account, navigate to your account settings, click on Bulk sms, enter
amount you would like to spend and you will get an STK push on your phone to pay for the SMS
via M-Pesa
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Who pays for Incoming SMS?
The user (sender) pays for all incoming SMS. However incoming sms can be set at 0 cost
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Is their a daily or a minimum quota for buying SMS?
No, you can send as many or as few SMS as you like
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Do Bulk SMS expire?
No,This means bulk sms credits will be available in your account until used up
